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In this section, you’ll find answers to the most frequently asked questions.

Any Kenyan citizen aged 18 or older with a valid national ID and a registered M-Pesa number.

A valid national ID, proof of income or employment, and your M-Pesa registered phone number. Additional documents may be requested depending on the loan amount.

Once your application is approved, funds are disbursed directly to your M-Pesa account within minutes.

No. All applicable fees and interest rates are clearly disclosed before you sign any agreement. There are no hidden charges.

Repayments are made via M-Pesa. You will receive a payment reminder before each due date with full instructions.

Yes. You can repay your loan in full or in part at any time without early repayment penalties.

Late payments may incur additional charges. If you anticipate any difficulty, contact us immediately — we will work with you to find a solution.

Making repayments on time is the most effective way to build a strong credit profile with us and other financial institutions.

Any officially registered company in Kenya (PVT, LTD, NGO, Sole Proprietor). Applications must be submitted by an authorized representative.

Certificate of incorporation or business registration, KRA PIN certificate, business bank statements for the last 6 months, and a valid ID of the authorized representative.

Loan amounts are determined based on your company's financial profile and repayment capacity. Contact us for a tailored assessment.

Loan terms vary depending on the amount and purpose. Our team will discuss available options with you during the application review.

Interest is calculated on a flat or reducing balance basis, depending on the loan product. Full details are provided in your loan agreement.

Funds are transferred to the company's registered bank account or M-Pesa paybill number upon approval.

Yes. Early repayment is permitted without penalty. Contact us to confirm your outstanding balance and arrange full settlement.

Late payments may attract additional charges. We encourage clients to reach out proactively if any repayment challenges arise.

Collateral requirements depend on the loan type and amount. Some products are unsecured; others may require business assets or guarantees.