Protecting Our Clients Is Our Priority. Here's How We Keep You Safe.

PESAKAY CREDIT LIMITED never requires upfront payments, fees, or transfers to personal accounts of staff. All transactions are done only through our official website.

To avoid falling victim to fraud, it's enough to know what to look for and follow simple rules for using your phone, bank card, and computer.

Beware of Scammers

PESAKAY CREDIT LIMITED operates only through its official website and authorized contact channels. We never ask you to:

Upfront Payment

Legitimate lenders never charge fees before reviewing your loan application.

Personal M-Pesa Transfer

Never send money to a personal number — we use official accounts only.

Sharing PIN or OTP

Your PIN, OTP, and password must stay private — even from staff.

WhatsApp Communication

We never contact clients via WhatsApp or offer loans through chat apps.

How to protect yourself

Scammers can pose as official financial institutions. Here are simple safety rules to help you avoid fraud:

Simple safety rules that will help you avoid scams

Always check the website address

Scammers may create fake websites — always make sure you're on the official site: https://pesakaycredit.com

Log in only via our official customer portal

Never click on unknown links. Use the secure login form provided on our official site.

Never share your personal or payment information

Details like your ID number, M-Pesa PIN, or OTP should stay private — no one should ever ask for them.

Confirm that you're speaking with an official representative (see contacts below)

Always verify names, phone numbers, or emails through our official contact list before responding.

How to Spot a Scammer

Uses unofficial numbers or social media pages

Scammers often contact you from random phone numbers or fake profiles that look like official accounts.

Promises a "guaranteed loan" for a fee

No legitimate lender offers guaranteed approval — especially not in exchange for upfront payments.

Sends emails claiming to be PESAKAY, but from Gmail or unknown domains

Always check the sender's email — real company emails use official domains, not personal accounts.

If You Encounter a Scam

Report it to us via email and contact the Cybercrime Unit (DCI) or ODPC.
We'll help document the incident and protect your information.

Our Official Contacts

Phone

+254 XXX XXX XXX

Mon–Fri, 9:00 AM – 6:00 PM

Get in Touch

Have questions or need assistance? Send us a message — our team is ready to help you every day of the week.

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